White Glove & Curbside Delivery
Curbside Delivery Information Via Common Carrier
- This product ships to the 48 contiguous states only. Estimated delivery time is within 2 to 3 weeks.
- Curbside Delivery provides delivery made to the curb at the end of your driveway. It is not the driver's responsibility to bring freight into house, garage, etc. Drivers do not assist with unpacking, set-up or clean up.
- Signature required - Carrier will call to schedule a delivery appointment. Appointments are available during normal business hours and span a 4-hour period. Please include a daytime phone number in the shipping information at the time of check out.
- Extraordinary delivery requirements may create additional delivery charges.
- It is your responsibility to inspect merchandise before delivery agent's departure. If the merchandise appears to be damaged in any way, please note the damage on the freight bill. This will aid in the return / replacement process or you may refuse the delivery.
- Customer must provide a shipping address that is free of spatial obstructions (low hanging trees, power, or just insufficient space in general). If delivery cannot be made to the shipping address because of spatial restrictions, the customer will be responsible for any additional charges for modification of the original shipping information (location, type of truck required, etc.).
White Glove Delivery Information Via Hired Uship.com Driver
- This product ships to the 48 contiguous states only. Estimated delivery time is within 3 to 4 weeks as we need additional time to find a trust worthy driver to deliver your goods, we generally use www.uship.com to find our local drivers out of the state of California. We do this as a courtesy, for no reason is Retro Office or its affiliates responsible for damages incurred before, during, or after delivery. Once the driver selected (based on experience, not price) picks up the furniture, he will sign for it on your part.
- White Glove Delivery provides delivery made to the curb at the end of your driveway. It is the driver's responsibility to bring freight into house, garage, etc. Drivers must assist or dispose of all crating materials. If this is not done, you must contact the person who delivered your freight as we hired them for you as a courtesy!
- Signature required by you or a representative of you, with "White Glove", you release this liability.
- Carrier will call to schedule a delivery appointment. Appointments are available during normal business hours and span a 4-hour period. Please include a daytime phone number in the shipping information at the time of check out. Extraordinary delivery requirements may create additional delivery charges.
- It is your responsibility to communicate with the driver selected to inspect merchandise before delivery agent's departure. If the merchandise appears to be damaged in any way, please note the damage on the freight bill. This will aid in the return / replacement process or you may refuse the delivery.
- We will provide you the delivery drivers information to contact him directly. We do not have any involvement with drivers selected, it is the customers liability.
- Customer must provide a shipping address that is free of spatial obstructions (low hanging trees, power, or just insufficient space in general). If delivery cannot be made to the shipping address because of spatial restrictions, the customer will be responsible for any additional charges for modification of the original shipping information (location, type of truck required, etc.).